We provide limited warranty periods as all electronic products have a limited lifespan. Although 6 to 12 months may sound like a short term, it is actually a long one compared to the industry standard. Many lower-tier mass-market electric scooters,   come with 90-day warranties. Unfortunately, those companies are often impossible to reach in order to make a warranty claim.

At Mankeel, we are here to fully support you through ownership, primarily to 1 year as you are getting acquainted with your device. When you message, call, or email, there are real people answering your questions. Our team is dedicated and knowledgeable and has a proven record of excellence in customer support.

When it comes to the warranty term, consider how often you upgrade your other electronic devices, like your smartphone. After a few years, the technology and materials improve so quickly that retiring your current device is a sound choice. Our electric scooters (electronic devices) are used outdoors where they are exposed to the elements, and subjected to possible damage from the owner, accidents with objects or others, and so on, and generally have a limited lifespan. With proper care and maintenance and often technical know-how, however, owners can significantly elongate their device’s lifespan.